Common Questions

Does it work with apps the client doesn't have?

No. It reads the apps the client owns. If they ask about something they don't have, it says it isn't set up for their account yet.

Is the data private?

Each workspace only sees its own client's data. Team members' chats are private to them. The assistant never changes data in any app.

What if an app is slow or down?

The assistant says it couldn't reach that app and answers with what it has. Nothing breaks.

Can the client change the AI's personality?

Yes, in Setup: name, tone, instructions and topics to decline.

What happens when the plan's messages run out?

Chats pause until the 1st of the next month, or right away after an upgrade to Pro. Nothing is lost.

Can I try it first?

Yes. Open /workspace/?page=demo on your store for a demo with a sample business. It doesn't use any of your messages.