AI Receptionist FAQ

Does it make things up?

It answers only from the business's website and facts. If the answer is not there, it says so and offers a follow-up.

Which languages does it support?

It replies in the language the visitor writes in.

Does it answer phone calls?

Yes, on the Chat + Booking + Phone plan. See Answering Phone Calls for setup.

Are phone calls really unlimited?

Yes for normal business use. Each call can last up to 15 minutes, and very heavy use is reviewed so it stays fair for everyone.

Is it white-labeled?

Yes. The dashboard uses your store's brand, the chat uses the business's own name and color, and emails to their customers come from the business name.

Can a client have two receptionists?

One per client account. Create a separate client for a second business.

Does it work with any website?

Any site that allows custom code in the header or footer, which is almost all of them. Without a site, use the chat link.

Where is the data stored?

Conversations, leads and bookings are stored with your platform account and visible only to that client in their dashboard.

What happens if the service lapses?

The chat stops answering on their website immediately and comes back when the service is reactivated.