Trash, Settings, and Storage Plans

The remaining sidebar items handle account-level operations: recovering deleted files, editing the profile, and viewing the plan.

Trash

Deleted files go to the Trash page instead of being permanently removed. From here:

• Restore — puts the file back where it was deleted from
• Delete Permanently — gone forever, cannot be undone
• Empty Trash button (top-right) — permanently deletes everything in trash at once

Storage warning: files in Trash still count against the storage quota. If a client is near their plan limit, they may need to empty trash to free up space.

Settings

Profile

1. Edit first name, last name, and company name
2. Click Save Changes

Change Password

1. Enter current password
2. Enter new password (minimum 8 characters)
3. Confirm the new password
4. Click Update Password

Storage Plan

Shows the current plan and how much space has been used. To change plans, you use Change plan in Services; clients can't change it from this screen.

Reseller checklist for new Cloud Storage clients

1. Activate the right tier. Match the plan to actual usage — don't over-provision.
2. Check the welcome email arrived. It is sent automatically in your brand.
3. Show them the Activity page on day one — it's an audit trail they'll appreciate later.
4. Set a quota review reminder. Check usage monthly so you can suggest an upgrade before they hit the cap.

Storage Plans (Wholesale)

Move a client to a bigger or smaller plan with Change plan in Services.