Activating a Phone Number for a Client
Step-by-Step Activation
- Open the Add Client form in your reseller panel (Clients section).
- Enter the client details (name, email).
- Enable Business Phone Number in the services list. You will see a phone number search appear.
- Select a Country (US, Canada, UK, or Australia).
- Choose Local or Toll-Free:
- Local — a number with an area code from a specific city
- Toll-Free — 800, 833, 844, 855, 866, 877, 888 (free for callers to dial)
- Search by Area Code (for local) — Enter a 3-digit area code (e.g., 305 for Miami, 213 for LA).
- Pick a Number from the available list. Hit Select.
- Choose Billing Cycle — Monthly, Quarterly, Bi-Annual, or Annual.
- Submit Order — the number is provisioned within seconds. Your wholesale cost is deducted, your client gets a welcome email.
What the Client Receives
After activation, your client gets a branded welcome email containing:
- Their new business phone number
- Login link to the Phone Manager (on your storefront)
- Setup instructions
Multiple Numbers Per Client
You can give a single client multiple phone numbers — each is a separate service with its own forwarding, voicemail, and call log. Useful for clients with multiple business locations or departments.