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Using the Phone Manager (Client View)

Last updated Oct 25, 2026

Phone Manager is where your client controls their number, in your brand.

Dashboard

The number, total calls, missed calls, voicemails and minutes used this month.

Call Routing

Forwarding Phone Number: where calls ring. Changes apply right away.
Phone menu: turn on the auto-attendant with a greeting, menu options (press 1, press 2), a timeout and a goodbye message.
Do Not Disturb with its own unavailable message.

Business Hours

Set open hours for each day with a timezone. Outside those hours, calls go straight to voicemail when voicemail is on.

Voicemail

Turn voicemail on, set the greeting, and listen to messages in the Voicemails tab.

Alerts

Email Alerts: an email for each missed call or new voicemail, or one daily summary, sent to the addresses they choose.
Missed Call SMS: an automatic text reply to callers they missed.

More

Call Log with caller, date, duration and type.
Make a Call from the business number, so it shows as the caller ID.
Blocked Numbers to stop specific callers.