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Uploading and Managing Files

Last updated Apr 25, 2026

The My Files page is where clients spend most of their time. It's a two-panel interface — folder tree on the left, file browser on the right.

The folder tree (left panel)

  • Shows all folders in a hierarchy
  • Click a folder to open it
  • Click the arrow next to a folder to expand or collapse sub-folders
  • Click the + button at the top to create a new root folder
  • Drag and drop files onto folders here to move them

The file browser (right panel)

Toolbar buttons

  • Upload — click to select files from the computer, or just drag and drop files anywhere on the page
  • New Folder — create a folder inside the current location
  • Search — type to find files by name
  • View toggle — switch between list view and grid view
  • Sort — sort by name, size, date, or type

File actions (right-click or click the "..." button)

  • Open / Preview — view the file in the browser (images, PDFs, text files)
  • Download — save it to the computer
  • Rename — change the file name
  • Move to... — pick a different folder to move it to
  • Star / Unstar — bookmark as a favorite
  • Share — create a public link (covered in the next section)
  • Delete — move it to Trash

Folders support a smaller subset: Open, Rename, Move, or Delete.

Upload limits

  1. Max 500 MB per file. Larger files need to be split or compressed.
  2. File type whitelist: PDFs, Office docs (Word/Excel/PowerPoint), images, videos, audio, archives (ZIP/RAR), code files, design files (PSD, AI, Sketch), fonts, and more.
  3. Storage cap enforcement: if the client is out of plan space, the upload is blocked at the start. They have to delete files or upgrade.

Starred files

The Starred page in the sidebar shows every file the client has favorited. Click the star icon on any file to unstar it and remove it from this list. Starring doesn't move the file — the original location stays put. It's just a fast-access bookmark.

Activity log

The Activity page is a chronological timeline of every action on the account: uploads, downloads, renames, deletes, shares, restorations from trash, etc. Each entry shows what happened, when, and on which file. Useful for auditing or recovering after an accidental change.