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Activating AI Receptionist for a Client

Last updated Oct 25, 2026

From Your Panel

  1. Open Marketplace: choose and pick or create the client.
  2. Turn on AI Receptionist: it is in the Business Tools group. Choose AI Chat, Chat + Booking or Chat + Booking + Phone.
  3. Activate: the plan price is charged from your wallet and the service is active instantly. Your client gets a branded welcome email with a link to set it up.

From Your Storefront

Clients can buy it themselves from your store. The product card and the /ai-receptionist sales page let them pick a plan and pay at your retail price; it activates the moment payment completes.

By API

Send POST /orders with product_key: ai_receptionist and plan: chat, plan: booking or plan: phone. The response includes the dashboard URL, the client's chat link and the website install code.

Changing Plans

In Services, open the client's AI Receptionist card and click Change plan. An upgrade charges the difference for the rest of the current month from your wallet; renewals continue at the new price. A downgrade turns off that plan's features immediately and is not refunded; a phone number is released 7 days after a client leaves the phone plan. Clients can click Request upgrade in their dashboard, which notifies you by email and in the panel.

Renewals and Cancellation

The service renews monthly from your wallet like every other subscription. If it is suspended or cancelled, the chat stops answering on the client's website straight away.