Getting Support

• Support chat: the chat button in your panel answers most questions instantly, can take you straight to the right setting, and passes you to our team when needed.
• Tickets: click Support in the sidebar, create a ticket and choose General Inquiry, Billing & Payments or Technical Support. Include the client, service or domain involved and any error you saw. Replies arrive in the ticket and by email.

Your clients contact you, through your support email and your store's Contact page, never us.