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Client Emails and Branding

Last updated Oct 24, 2026

Every email your clients get, like welcome, receipt, renewal and password reset, carries your brand, never ResellPortal.

Set It Up

In Whitelabel Settings > Emails, set your email logo, colors, company name and footer, plus your Support Email and phone.

How They're Sent

  • From name: your company name.
  • From address: noreply@appserviceportal.com. A custom sending domain isn't available.
  • Replies go to your support email.

Welcome Emails

When a service activates, the client gets a branded welcome email with how to sign in to your store and open their app. To leave out portal logins and links, for example because you run your own checkout, turn on Fulfillment-Only Mode at the bottom of the Emails tab.