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Your Email Preferences

Last updated Oct 24, 2026

Account emails like top-up receipts, activations and payment problems always arrive. You choose the rest on the Email Preferences page, linked at the bottom of our emails:

  • Marketing & Tips
  • Weekly Summary
  • Onboarding emails, sent in your first weeks
  • Reminders, such as low balance

We recommend keeping Reminders on, so you never miss a low balance.